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Accessibility Statement

Kapwa Services is committed to making our website accessible to everyone, including people with disabilities. We believe everyone deserves the same opportunity to access information and services online.

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Our Commitment

We are actively working to ensure our website meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make the web more accessible to people with visual, auditory, motor, and cognitive disabilities.

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Current Efforts

We have taken the following steps to improve accessibility:

  • Use of clear, readable fonts with sufficient color contrast

  • Alternative text for images where appropriate

  • Descriptive link text instead of generic "click here" links

  • Logical heading structure for screen reader navigation

  • Keyboard navigable menus and forms

  • Consistent layout across all pages

We designed our site with simplicity in mind. No flashing animations. No auto playing videos. No pop ups that disorient screen readers.

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Where We Are Still Improving

We know accessibility is an ongoing process. Some older content may not yet be fully accessible. We are working to:

  • Improve color contrast on specific elements

  • Add more descriptive alt text to complex images

  • Test our site with screen reader software

  • Ensure all forms are fully accessible

If you encounter any difficulty using our site, please let us know. We will fix it as quickly as we can.

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Third Party Content

Our site may contain links to third party websites or use third party tools. We cannot guarantee the accessibility of those external sites. We encourage you to read their accessibility policies separately.

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Need Help?

If you have trouble accessing any part of our website, please contact us. We will provide the information you need in an alternative format.

Ways to reach us:

We respond to accessibility requests within 3 business days.

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Feedback

Your experience matters to us. If you have suggestions for how we can improve accessibility on our site, please share them. We take every comment seriously.

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Continuous Improvement

Accessibility is not a one time project. It is a commitment we renew with every page we publish and every feature we add. We will review this statement regularly and update it as we make progress.

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Last updated: April 2026

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